Customer Communication. Simplified.
Spoky transforms complex customer-facing documents & messages into simplified, personalized, multilingual explainers. Boost understanding, reduce support, and increase engagement at scale.
Key Benefits
Most communication goes unread, misunderstood, or ignored. We simplify communication so customers actually read, understand, and act.
Better Understanding
Break down jargon-heavy messages into clear, local-language explainers your customers can actually understand.
Lower Support Costs
Reduce repetitive calls and tickets by answering common questions at the source - before they reach your team.
Smarter Engagement
Track message opens, listens, and drop-offs, and language preferences to optimize what you say - and how you say it.
Platform
Simplify, personalize, and deliver customer communication at scale.
Explain Anything
Spoky uses AI to convert documents, updates, and messages into visual, multilingual explainers with narration, tailored to each customer
Deliver via Official Channels
Push explainers over trusted channels like SMS, WhatsApp, email, or QR. No apps, logins, or installations needed.
Track Every Interaction
Monitor customer clicks, views, and engagement by channel or campaign - then optimize communication to maximise engagement & understanding.
Use Cases
Wherever customer communication happens and clarity matters
Banking & NBFCs
Clarify financial products, drive engagement, and reduce inbound support.
- Account opening confirmations
- Loan repayment schedules
- Key Facts Statements
- Interest rate change alerts
- Fixed deposit maturity notices
- EMI reminders
- KYC instruction links
- Transaction dispute updates
Enterprise
Secure, compliant, and easy to deploy across systems.
Built for BFSI-Grade Compliance
SOC 2-ready infra, audit trails, and security controls designed to meet banking and insurance IT standards.
Flexible Deployment Options
Use Spoky via our secure cloud or host it within your own environment with self-deployment options.
Seamless Integrations
Integrates easily with your CRM, core banking systems, loan platforms, or marketing tools via API or CSV.
