Enterprise Communication Infrastructure

Turn enterprise
communication into customer action.

Spoky converts enterprise messages into clear, structured experiences that customers can understand and act on.

Request demo See how it works
Acme Bank
notify.acmebank.com
Verified
Step 1 of 333%
Action required
Confirm your account details
A required update to your account is pending. Complete in three steps to continue uninterrupted access.
Reference
REF-00-1234
Due
30 Jun 2026
Time
~4 min
Language
English
Continue
SECURED BY SPOKY
71%
completion rate
↑ 2.8× vs baseline
4min
avg time to complete
01 / 04
01How it works

From message to completed action.

Spoky processes incoming communication, extracts relevant context, and generates a guided, step-by-step interface for the customer. Once completed, the outcome is recorded in the system of record.

01
Enterprise message or event
API trigger, scheduled batch, or message-based input
02
Spoky generates structured experience
Personalised, secure link with the right context
03
Customer completes required action
Guided mobile flow, multilingual, audio-narrated
04
Backend system updated
Outcome posted in real time. Audit trail logged.
LIVE ACTIVITY
Events stream in real time
Each completed action posts back to the system of record. Every step traced, every outcome logged.
Workflow completed · REF-A3FK9X
just now
Step 2 of 3 reached · REF-BR7MPQ
12s
Workflow completed · REF-CN2XWZ
28s
Batch generated · 285 links
1m
Supports API or message-based inputs
Generates personalised, secure links
Real-time updates to backend systems
02 / 04
02Platform

Applicable across customer communication workflows.

01 · Requests & Verification
Requests and verification
Guide customers through structured information or document requests.
✓
2
3
Government ID
PNG · 2.4MB · Uploaded ✓
Address proof
Optional
02 · Payments & Actions
Payments and actions
Customers complete required actions directly from communication.
Pay now
$150.00
Card · Instant
Selected
Card · NetBanking
PLATFORM CAPABILITIES
Delivery
QR codes & shared links
Personalised batches plus shared links for walk-in or campaign use.
spoky.ai/abc123
03 · Updates & Acknowledgements
Updates and acknowledgements
Important updates are understood and acknowledged with audit trail.
Acknowledgement
By proceeding, the customer confirms the policy change effective 1 May 2026.
Confirmed · 14:32
REF · CONS-2026-04112
04 · Structured Responses
Structured responses
Collect consistent, structured inputs from customers at scale.
Renew current plan
Continue with existing terms
Upgrade coverage
Higher limit, +₹1,200
Cancel
Stop renewals
Multilingual
Multilingual with audio
Regional languages and AI-generated narration for inclusive completion.
EN
हिं
मर
தம
తె
0:32
Reporting & Analytics
Step-level analytics & custom dashboards
Every link traced to outcome. Per-batch, per-cohort, per-language. Custom dashboards configured per workspace.
Completion rate
↑ 2.8×
71%
MonTueWedThuFriSatSun
Drop-off
12%
Avg time
4min
Languages
EN HI MR
03 / 04
03Enterprise

Enterprise-ready by design.

Configured by the Spoky team during onboarding. Operated thereafter by the in-house team. Scalable across workflows, languages, and geographies.

Security & Compliance
SOC 2 aligned controls
Encryption in transit and at rest
OTP verification and link expiry
Immutable audit log per action
Deployment & Operations
Cloud, on-prem, or hybrid
Region-specific data residency
SSO & role-based access control
24/7 monitoring, incident SLAs
04 / 04
04Get in touch

Request a demo.

Tell us about the communication workflows you need to convert into completed actions. We'll show you how Spoky fits into your stack.